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Important Notice — Email

We are still working on solving problems with email delivery. The following email providers sometimes block our emails: @aol, @yahoo, @hotmail, @outlook, @live, @webtv, @sbcglobal, @icloud, @comcast, @earthlink, and others. Yahoo emails may appear blank (Google "Yahoo blank emails"). The same happens with @aol. This is not because of blacklisting (you can check our domain in blacklist databases, we do not send spam!) Some wrongly configured server files continue to be problematic. We communicate with you exclusively through email, sending software licenses, invoices, shipping notices, and support replies. If our emails are blocked or sent to spam by your email provider or client, there is nothing we can do about it, so please make sure to use an email address that works, and white-list our primary email address hpiinstruments@zentral.zone and our backup email address zentralzone.alert@gmail.com in your address book. We have never had any problems sending messages to @gmail addresses. If emails from our server don't reach you, we forward them manually from our backup @gmail account, so until these problems are resolved, receiving emails may sometimes take longer. Thanks for your patience.

Kunden in Deutschland und Ă–sterrich: @gmx.de und @gmx.at blokieren unsere E-Mails, bitte verwenden Sie eine andere Adresse.

Characters

All UTF-8 characters are supported for virtually all languages (Chinese, Japanese, Greek, Cyrillic, etc.) If your name contains any special characters such as an apostrophe, you can also enter those normally.